All returns must be authorized by the Bead, Trimming & Craft Co. All returns must be freight pre-paid. We will Only accept returns of merchandise shipped by our error or having manufactured defects. Claims for such must be made within 7 days of receipt of merchandise.


All orders will have a freight option:-

  1. Standard Post (Inside Australia only)
    • $7.45 up to 250 grams
    • $10.05 between 250 and 500 grams
    • You will be contacted with freight costs for all orders weighing more than 500 grams
  2. Signature on delivery (Recommended method)
    • A $2.95 addition will be applied to the standard post rates
    • This service offers the benefit of a tracing number
  3. Express Post (Recommended method)
    • We use Australia Post express service. This service will arrive overnight to major business area and within a few days to rural areas
    • $10.55 500 gram satchel
    • $14.80 3 kilo satchel
    • This service offers the benefit of a tracing number
  4. Courier
    • A flat fee of $7.70 applies
    • Must be present to receive and sign for parcel
    • Delivers only within the greater Brisbane district
  5. International Registered Post
    • Once order is completed and calculated, you will be contacted regarding freight costs.
We take every precaution to ensure the safe arrival of your order. If the shipment is damaged, please contact the carrier.
Please go to for all conditions, guarantees and enquiries.

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